Epiware Document Management Document Management Software
Epiware
Download



Epiware Support Packages



Commercial Extended Support

Extended Support

Annual Subscription
  • Response within one hour from an Epiware developer during standard business hours (8:00AM and 5:00PM EST M-F)
  • Notification and delivery of critical patches and fixes
  • 12 hours of technical support


Premium Support

Premium Support
Annual Subscription
  • Response within one hour from an Epiware developer during standard business hours (8:00AM and 5:00PM EST M-F)
  • 36 hours technical support
  • Notification and delivery of critical patches and fixes
  • 24 x 7 technical support (4 hour response time during non-standard business hours, excluding US government holidays)